Resource Sharing Alliance
Support Site
We are a non-profit organization and consortium of libraries in central and west central Illinois that share a common library automation system. We facilitate sharing of materials among member libraries providing access to materials from almost 200 different library branches.
RSAcat Mobile App Update
Mobile App Currently Out of Service The RSAcat mobile app is currently down and we have been told by SirsiDynix (the developer) to expect that most functions of the app will not be available for the foreseeable future. The connection between the app and our catalog...
Fixed in WorkFlows: “Database Error”
To: All staff The Bottom Line: You should no longer see a pop-up box that says, “Database error –unable to process request” if you are discharging an item from WorkFlows or scanning it into the Check Item Status wizard. Please reach out to the RSA Help Desk if you...
RSAcat Update Sunday Evening will Include Downtime
Audience: Everybody Action: Information Only The Bottom Line: SirsiDynix will be installing the latest version of their software on RSAcat this Sunday, Oct 22nd, starting around 8 PM. The upgrade is expected to take 4 to 6 hours to complete. After it is...
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Quick Links
Don’t see what you need below? Check the navigation menu at the top.
Website Overview
Choose a section below to get oriented to the site.
Learn
Documentation
We included everything you need to know to be a responsible RSA member within the RSA Handbooks and pages sorted By Topic. Find them in the top menu of any part of the website.
Videos
Video tutorials are available on RSA’s YouTube page. Find it at the top right of every page and in the site’s footer at the bottom of every page.
Training
RSA offers regular training for members. Please find these opportunities on Library Learning (L2) and see what kind of ongoing training sessions are available at the top menu under Events > Training.
Connect
Email Updates
If you haven’t signed up for email updates yet, please do so by clicking on System Status in the top right of the menu. These updates will alert you to system outages, training opportunities, and other RSA developments.
Help Desk
You can email to get a ticket directly to us. Alternatively, hover over Get in Touch on the main menu to start a new Report Request, or a new Help Desk Ticket on any issue you’re having.
Other Requests
Engage
Site Visits
If you are new or in need a refresher on any RSA topic, a site visit is a great way to meet with our staff. Sign up for a virtual site visit under Get in Touch in the top menu of the site.
Discuss
Various networking groups and email lists can help you connect and chat with other member libraries. For more info about these, see the Events tab in the menu. Sign up for emails in the center section below this tour, or from any page’s footer.
Meetings
Also on the Events tab, you can access upcoming meetings of key RSA groups. If you are curious about how these governance groups function within RSA, find more info under About > Governance Groups.
Within the left links section below this tour, also find a shortcut to RSA L2 Events on the RAILS Library Learning calendar.
