It’s IPLAR Season!

By Patty Kweram, Library Services Coordinator

Not only is it Summer Reading season, it’s also IPLAR season! For many of you, the fiscal year just ended, which means it’s time to complete the Illinois Public Library Annual Report.

RSA has created a guide to completing the relevant circulation and collection questions on the IPLAR. Some of the data is emailed to your RSA-provided email account hosted by IONOS. Look for the reports dated the 1st of the month that begins your fiscal year. Example: reports dated July 1, 2026, for a fiscal year from July – June. Other data is compiled on the RSA Support Site Monthly Statistics Page. Specific reports and where to find them are in the above linked instructions.

Digital Circulation Statistics ADML (Overdrive/Libby) and eRead Illinois (Palace Project), circulation data is found on the Monthly Statistics Page.

You may also use the statistics reports in the admin sites for Palace Project and for Overdrive/Libby. Boundless data (2025) is only accessible on the monthly statistics page.

The State Library provides these resources: Illinois State Library IPLAR portal.

Contact Counting Opinions for technical assistance at or by phone 1-866-285-1950. For non-technical questions, please contact the Illinois State Library at or by phone at 1-800-665-5576, extension 2.

Laura Keyes, Library program Specialist, can be reached at 217.785.1168 or

Managing Charge History in Patron Accounts

By Sara Naslund, Library Services Coordinator

Ever wonder why some patron records take longer than others to load? Get the blue circle of death when trying to look at a Display User? It could be due to Charge History. The more items in a patron’s charge history, the longer it takes to load their account.

This patron has every check out since 2014 recorded. As you can imagine, that is a lot of information to load every time they are looked up.



Want to fix that? Email the Help Desk and give us a date (i.e. Remove everything prior to 2020) and we can delete portions of the history.

Want to fix that? Here is how to do that!

In preparation for launching RSA’s new firewall we are asking that staff at libraries update
their WorkFlows IP address configuration using the instructions in this cheat sheet: Updating
the WorkFlows IP Address Configuration. If you update the IP address configuration to
workflows.librariesofrsa.org now you will have seamless access to WorkFlows once RSA
launches its new firewall. If you do not update the configuration, you may temporarily lose
access to WorkFlows once we change the firewall as the new firewall will have a new IP
address.

In addition, if you have self-check outs or other devices that have connections to SIP you
should update the IP address setting to sip.librariesofrsa.org

Third party vendors such as Hoopla, Palace Project, Overdrive, Find More Illinois and Freegal
have already been contacted by RSA and have already updated their settings.
If you have any questions about changing these settings, contact the RSA Help Desk at 866-
940-4083 and ask for James.

The May newsletter will be featuring stories from member libraries about their outreach services: this can include stories about bookmobile teams, home delivery programs, and any other outreach service programs you want to share with us. We want to hear how you stay connected to your communities!

Email Laura with your stories!