Before you begin

Please use the Contents on the left side of the screen to navigate to a particular section on this page.

Still can’t find what you’re looking for? Use the magnifying glass in the upper right corner to search the site.

Circulation in WorkFlows: How To

Billing

Billing Page

• Fine Block Limits Policy
• Notifications and Billing for Transited RSA Member Library Items Policy
• Adding a Bill and Bill Note Before Removing a Lost Item from the RSA Database
• Bill Notes guide
• Billing a User cheat sheet
• Video: Paying A Bill
• Billing Training Resources

Billing Parameters

• Payment Types
• Bill Reasons
• Default Prices and Processing Fees

Other related documents

Reciprocal Patron Deletion Form and Procedure (Found in the Users Page)

BLUEcloud Analytics (BCA)

Printed Documents Including Patron PII Policy
Found under Holds policies.

By Topic: Reports

Circulation

Circulation Training

WorkFlows Basic Circulation Workshop Guide
WorkFlows Basic Circulation Workshop – January 2023 Video – 42:15 minutes

Circulation Training Resources

Check Out

Add a Brief Title Helper
Checking out an Item Video – 3:20 minutes

Create and Delete a Temporary Record for a Non-RSA Interlibrary Loan Item

Email Receipt Buttons

Special Due Date Helpers

Also see

• WorkFlows Setup and Config – Receipts

Discharge Items (Check In)

• Discharging Items
• Common Pop-up Boxes Guide
• Back Dating Returns Using “Discharging Bookdrop”
• Reshelving Location Cheat Sheet
• Video: Returning Materials (3 Wizards)

Lost, Missing, Damaged and LOSTTRANS Items

• Receipt of Damaged Material Policy
• Adding a Note About Item Damage
• Mark Item Missing Wizard
• Mark Item Lost Wizard
• Processing Found LOSTTRANS Items
• Video: Lost No ID Bill

Circulation Overview

Basic Item Search and Display Video – 8:04 minutes

Item Search Helper

Circulation Helpers in WorkFlows

Display an Alert for Previous Loan cheat sheet

Fine Fee Recommendations

Mark Item Used Wizard guide

Popular Reports for Circ Managers and Where to Locate Them

WorkFlows Circulation Quick Reference guide (WorkFlows)

Parameters

Circulation Parameters

• Expanded Circulation Map (Circ Map)
• Circ Rule Helper Checklist
• Circ Rule Helper Checklist – Printable

Holds Parameters

• Hold Map
• Hold Rule Helper Checklist
• Hold Rule Helper Checklist – Printable
• Membership and Holds Groupings

User Parameters

• User Profiles
• Mandatory User Profile Codes
• User Profile Differences

Library Codes, Item and User Barcode Prefixes

Item Renewal

• Item Renewal Policy
• Item Renewal & Hold Shelf Limits Procedure
• Renewing Items
• To-Date Checkouts and Renewals
• View Basic Workflows Renewals Video – 4:36 minutes

Also see

• Special Due Date Helpers

Serial Control

Using the Serial Control Module in WorkFlows

Configuration

Barcodes, Labels, and Equipment

Closed Dates In WorkFlows

Commonly Set Preferences in WorkFlows for Circulation

Property Settings For The Check Duplicate User Search

User Registration Library Name Properties

WorkFlows Classic View

WorkFlows – Setup and Configuration, Receipts, Backup and Restore, and Release Notes

Discard

Discard User in WorkFlows

Holds

Holds page

• Clean Holds Shelf List Policy
• In Transit Items Policy
• Printed Documents Including Patron PII Policy
• RSA Reciprocity Policy
• RAILS Delivery Codes and Labeling
• Items Requested by a Non-RSA Library
• Training Video: Holds
• Clean Hold Shelf Report
• Holds and Inter-library Loans in the System
• Hold Map
• How Holds Work
• How Picklists Work
• Important Things About Holds
• Video: Item Search and Display
• Looking up the Pick List on Gmail & Trapping Holds
• NEWHOLDS Current Location
• Onshelf Items Wizard
• Place Holds Wizards Helpers
• Video: Placing Holds
• Placing Book Club/Classroom or Research Holds
• Placing Copy Level Holds
• Placing Title Level Holds
• Sending and Receiving Items
• Setting Up and Using a NO-TRANSIT Account
• Sorting the Onshelf Items List
• Special Locations (Reshelving and No-Transit)
• When Items are Unavailable to Fill Hold or Picklist Request

Also visit

Discharge Items

Interlibrary Loan, Union List Holds, and Other Resource Sharing

Interlibrary Loan, Union List Holds, and Other Resource Sharing

• Items Requested by a Non-RSA Library
• Create and Delete a temporary record for a Non-RSA ILL Item
• D1500 Numbers – How to use them and how to search for them
• ILLINET ILL Code
• RSA-RAILS Resource Sharing
• RAILS Delivery Resources

Inventory

Inventory Instructions for WorkFlows

Users

Notices in WorkFlows

• WorkFlows Notices Standard
• WorkFlows Notices Guide
• Printing Notices in WorkFlows
• Printing WorkFlows Notices in Word (Billing and Overdues)

Patron Checkout History

Patron Photos In WorkFlows

Users page

• Patron Registration Policy
• Patron Cards Policy
• Patron Notes Policy
• Retention Schedule for Expired Cards Policy
• Patron Registration Standard for School Libraries
• Children of Multiple Households
• Enabling User Signature Uploads in WorkFlows Procedure
• Institutional Cards
• Reciprocal Patron Deletion Form and Procedure
• SEE-STAFF User Status
• Video: Basic Patron Registration
• Cards for Kids
• Non-Resident Library Services for Veterans
• Copy/Clone User During User Registration
• Display User Wizard
• Modify User/Preferred Name Bug
• Most Commonly Used User Profiles
• Creating (and removing) a Pop-Up Alert
• Property Settings for the Check Duplicate User Search
• When Do I Use These User Profiles?
• User Profile Recommendations for In-House Use Accounts
• Patron Pin Masking in WorkFlows
• Removing a Blank Note from a User’s Account
• Replacing a Lost User Card
• User CAT 11 Meanings and When to Use Them
• User CAT Demographics Fields in WorkFlows Descriptions cheat sheet
• User Registration for Academic Libraries
• User Registration for Public Libraries
• User Registration for School Libraries
• User Registration Library Name Properties
• User Search Helper
• Users Training Resources
• Other Related Documents