Managing Charge History in Patron Accounts

By Sara Naslund, Library Services Coordinator

Ever wonder why some patron records take longer than others to load? Get the blue circle of death when trying to look at a Display User? It could be due to Charge History. The more items in a patron’s charge history, the longer it takes to load their account.

This patron has every check out since 2014 recorded. As you can imagine, that is a lot of information to load every time they are looked up.



Want to fix that? Email the Help Desk and give us a date (i.e. Remove everything prior to 2020) and we can delete portions of the history.

Want to fix that? Here is how to do that!