MobileStaff

Cheat Sheets and Guides

MobileStaff Installation, Activation, and Setup Cheat Sheet


Using a library-owned mobile device, download the BLUEcloud MobileStaff app from the Apple App Store here for iPads, or Google Play store here for Android. You will need an Apple Store ID username and password or a Google Play Store username and ID for Android devices.

After you have installed the app, launch it. Once it launches it will bring you to the License Activation screen. In the Activation URL line, to the far right, is a barcode symbol. Select that barcode symbol to have the device start its camera so you can scan the barcode. Next, you will have to contact RSA for the activation URL.

September 2024.

Download the MobileStaff Installation, Activation, and Setup cheat sheet

MobileStaff Guide

MobileStaff is a limited feature set mobile version of WorkFlows available to all RSA libraries. Due to security concerns, we can only install this product on library-owned Apple and Android devices (tablets, etc.). Popular uses for MobileStaff include inventory, outreach, patron registration, mark item used, and accessing the pick list. MobileStaff was previously called MobileCirc and has since been renamed.

September 2024.

Download the MobileStaff guide

Kiosk Mode in MobileStaff

Kiosk Mode is a way of using the Sirsi Dynix Mobile Staff app with limited features. In Kiosk Mode, users have access to Checkout and Discharge ONLY. They cannot search for materials, look up user accounts, place holds, or anything else. This can allow libraries to use their device to provide self-service checkouts and returns. In the settings, there is an option to limit to either Checkouts only or Returns only, as well as to set up timeframes to clear the screen after a certain period of inactivity.

September 2024.

Download the Kiosk Mode in MobileStaff cheat sheet

📖RSA Libraries Say…

There are affordable options for using MobileStaff to its full capacity

By Elizabeth Wild @ Henry Public Library

Earlier this spring I took steps to have Mobile Staff available and functional when the new RSA governance went into effect and I was eligible to have it again.  I wanted to be able to load library cards when I was at remote locations.  One of the problems that I needed to solve was that we put names on the library cards.  I wanted to continue that practice and I wanted to be able to hand that patron a completed card.

I found this Bluetooth printer on Amazon – https://a.co/d/8Viw5zo – I got it for $19.98 (a limited time special in April which has been in effect each time I have looked).  The app works on my ancient iPad.

When checked books in with the iPad during the power failure, I decided I wanted a newer iPad. I got a 9th generation WiFi only for $249 – https://a.co/d/81EkcN3 – Selling at $199 today.

We already had MobileBeacon hotspots through Tech Soup to provide internet.

This made it functional for loading patron cards.

For limited check-in/check-out and loading patron cards the iPad camera is sufficient as a barcode scanner.  I also wanted to make the set-up functional for inventory which really requires a scanner.  I have an old MobileSocket scanner which refuses to talk to either iPad.  A replacement scanner from them is expensive, so I went looking for other alternatives.

We ended up with USB Female to Lightning Male Dongle – https://a.co/d/ejMwCFQ – $6.99 for 2.  This allows us to use our USB scanners with the iPad.  In addition to the “library scanners” which we have had forever, we have this scanner – https://a.co/d/gOYB6Fi – current price $39.89 (we got this to scan QR codes in Breakout Box Games)

We also got this Bluetooth scanner – https://a.co/d/2cXt9MX – current price $29.99.  There were several at various price points.  I chose this one because it has a familiar feel (acts like our other scanners), can scan library, UPC, and QR codes, and as a reasonable price with a stand.  There may be others which would also work.

On my ancient iPad (iPad mini 2 originally released in 2013 I have had it since 2014 – the iOS is topped out at 12.5.7) I have some difficulty getting the scanner and the onscreen keyboard to both function.  On a newer iPad — mine is generation 9 iPad (iOS 17.6.1) — switching between the scanner “keyboard” and the onscreen keyboard was not an issue with any of the scanners.

Elizabeth Wild is Library Director at Henry Public Library, in Henry, IL.

August 2024.

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

Critical After Hours Support
309-369-6422
System down, can't connect?
For Member Library Staff.

Dedicated to Engaged, Efficient, and Effective Service