Training

YouTube Channel

Watch training videos on our YouTube page.

Registration

Please use L2 to register for events. Access instructions and other details will be sent to registrants before the workshop. Library staff who are interested in attending this training should ensure that they have the permission of their supervisor before registering. 

Minimum registration is at least three staff, ideally from three different RSA member libraries, to encourage a collaborative learning environment. If this minimum requirement is unmet, the instructor will cancel the workshop and notify the registrants via email.

If the registration requirement is met, access information will be emailed to the registrants in advance of the training.

Ongoing Training Workshops

These are subject to availability any given month. Please check the L2 calendar for specific dates and times.

Patron Registration

The Basic Workflows Patron Registration Workshop covers the wizards related to searching for and registering patrons in Symphony WorkFlows for new library employees or seasoned employees who would like a refresher course. 

This workshop is intended for staff from full and basic online members of the Resource Sharing Alliance, NFP.

Circulation


The Basic Workflows Circulation Workshop covers the circulation module in Symphony WorkFlows for new library employees or seasoned employees who would like a refresher course. This workshop covers Circulation tasks such as Checkout, Checkin (Discharge), Renewals, and creating/paying Bills. It does not include the Patron Registration Wizards or Holds wizards.

Registration for this workshop is limited for staff from full and basic online members of the Resource Sharing Alliance, NFP.

Holds

The Basic Workflows Holds Workshop covers the wizards related to Holds in Symphony WorkFlows for new library employees or seasoned employees who would like a refresher course. 

This workshop is intended for staff from full and basic online members of the Resource Sharing Alliance, NFP.

BLUEcloud Analytics for Advanced Users

BLUEcloud Analytics (BCA) for RSA members wanting training as Advanced users. This is a more detailed look at additional features that you get from moving from Basic to Advanced authorization

This course requires attending a Basic training event and submitting PII forms from the library and staff to RSA. Please email the helpdesk with questions.

BLUEcloud Analytics for Basic Users

BLUEcloud Analytics (BCA) training for RSA members wanting to obtain an analytics login. This is a broad overview and serves to get users acquainted with BCA.

This is not a deep-dive into more complex reports or anything that exports personally identifiable information (PII) of patrons. For that, you will need to attend Advanced training after attending a Basic session.

Basic WorkFlows Cataloging

This workshop is helpful for new catalogers or existing catalogers in need of a refresher. For more information, please see the Basic WorkFlows Cataloging Workshop page.

Bibload Workshop

For more information, please see the Bibload Workshop page.

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

After Hours Support
309-369-6422
For Member Library Staff

Dedicated to Engaged, Efficient, and Effective Service