The RSAcat Mobile App is back online for both Android and iOS.
Complete functionality including search, holds, bill pay, and viewing accounts on the mobile app on Android and iOS has been restored. If patrons uninstalled the app, they will have to reinstall it to begin using it. Links to download the app are below and are already posted to everyone’s RSAcat homepage’s sidebar.
Patrons that did not uninstall the app will have it working again as soon as they open the app. The app will have saved the previous login state, so if the patron had logged off, then they will have to login again. If they remained logged in, then no new login should be necessary.
Please report any new issues to the RSA help desk at
Outage Background:
Last week, SirsiDynix announced that they’ve come to terms with the 3rd party developer of our RSAcat Mobile app (BLUEcloud Mobile in Sirsi terms) to get service restored. The app has been down for all SirsiDynix customers world-wide since late November.
The app’s features should now all have resumed working for patrons. We will soon be modifying the message text on the main pages of RSAcat (in a browser) to both link the app once again and remove the outage notice.