Form Info and Link If a library staff member leaves the library and had a personalized login to WorkFlows or BlueCloud Analytics, please let us know so we can remove their accounts. If a library adds a new staff member that needs a personalized login to...
WorkFlows
WorkFlows
WorkFlows – Setup and Configuration, Receipts, Backup and Restore
Access WorkFlows files and more on the WorkFlows Tech Support and Files page. WorkFlows Setup and Configuration Commonly Set Preferences in WorkFlows for Circulation Instructions on how to set your default library...
Tech Support Links (IP Address, Speed Test, etc.)
Tech Support Internet Speed Test IP Address Checker 1 IP Address Checker 2 System Status Remote Desktop Support Windows PCs Download Now Press the Download Now button to get started with your RSA Support Staff remote session. On-Demand Support in 3 simple...
Notices in WorkFlows
There is no policy or procedure for this topic. Standard WorkFlows Notices The WorkFlows Notices standard outlines the timing behind courtesy, overdue, and bill notices. The timing recommendation is different depending on whether...
Email Receipt Buttons
Guide Email Receipt Buttons Instructions how to email a receipt to a patron from the checkout wizard.This feature is turned on by default for all RSA Online and Basic Online member libraries. (Revised December 2017) Download the Email Receipt Buttons guide
Circulation Quick Reference Guide (WorkFlows)
Guide WorkFlows Circulation Quick Reference Guide One-page reference sheet for commonly used circulation functions. (Revised May 2022) Click here to download the WorkFlows Circulation Quick Reference Guide
Offline Mode (redirects to WorkFlows Setup)
This page redirects to the WorkFlows Setup and Configuration page > Using WorkFlows Offline Mode. Guide Using WorkFlows Offline Mode Step-by-step instructions how to use offline mode to check out and renew items when you cannot...
Special Due Date Helpers
Guide Special Due Date Helpers This guide discusses how to use the special due date helper in the checkout, renew user, and renew item wizards. August 2024. Download the Special Due Date Helpers guideView Using the Special Due Date Helper Video - 3:25...