Tech Support Links (IP Address, Speed Test, etc.)

Tech Support

Internet Speed Test

IP Address Checker

System Status

Remote Desktop Support

Windows PCs

Press the Download Now button to get started with your RSA Support Staff remote session.

On-Demand Support in 3 simple steps!

  1. Download the small program by clicking on the download now button.
  2. Launch the downloaded program. If you can’t find it, it may be in your Downloads folder
  3. Give the 9-digit number to a member of the RSA Support Staff. An example is shown below:

Download the Remote Desktop Support SOS software

Categorized as: Tech Support, WorkFlows

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

Critical After Hours Support
309-369-6422
System down, can't connect?
For Member Library Staff.

Dedicated to Engaged, Efficient, and Effective Service