Policy
Printed Documents Including Patron PII
The policy for how libraries should handle printed documents which include patron PII. Includes standards for information that should be included on Workflows printed receipts. Approved September 1, 2021.
Download the Printed Documents Including Patron PII policy
Personally Identifiable Information (PII) Protection Agreements
BCA PII Library Agreement
Libraries wishing Advanced Reports access or PII Reports access are required to sign this BCA PII Library Agreement. This agreement much be completed and returned to RSA to grant advanced access. Please note that for advanced access, the library will be required to notify RSA whenever a staff member leaves the employment of the that library, ideally the same day. RSA staff MUST remove access to all former library employees immediately to protect our patrons. One agreement per library covers any staff member wishing Advanced access or delivery of scheduled reports showing PII information.
Download the BCA PII Library Agreement
BCA PII Staff User Agreement
Library staff members must sign and return this agreement prior to being upgraded and trained for Advanced Reports and PII access. This agreement is per employee and is in addition to the one library level agreement signed by the staff member’s library. In general, only one or two employees from any library may need this level of access.