Other RSA Request Forms

This is a list of contact forms that RSA libraries might find helpful when getting in touch with RSA.

Change Contact Primary Email Account

RSA’s help desk has an email account associated with your user account. That is the email the help desk will use to send automated responses. By default, that email address is the one used to log into L2.

Use this form to tell RSA what email address you want to use as the primary contact for you.

Change Contact Primary Email Account

Change Your Library’s Hours, Contact Info, Address and More Form

Please note: only fill out fields with new information!

Change Your Library’s Hours, Contact Info, Address and More Form

Closure Dates 2025

If there are branches in your library, please submit a separate form for each location.

Closure Dates 2025

Open a New Case in the RSA Help Desk Form

Issues, config requests, questions, comments, and more are welcome!

Open a New Case in the RSA Help Desk Form

Request an In-Person or Virtual Site Visit with Member Services or Cataloging Form

Member services visits performed by Patty, Sara, or Tony.

Cataloging visits are conducted by Jennifer, Erin, and Lisa.

Request an In-Person or Virtual Site Visit with Member Services or Cataloging Form

RSA Site Visit Evaluation Form

Please share your feedback about your recent visit with RSA Member Services. This may include Site Visits (virtual and in-person), New Director Visits, New Manager Visits, and more.

RSA Site Visit Evaluation Form

RSA Training Course or Workshop Evaluation Form

Please share your feedback about the training session or workshop you recently attended.

Your responses will remain anonymous unless you provide your contact information at the end of this evaluation.

RSA Training Course or Workshop Evaluation Form

Categorized as: Index, RSA, Tech Support

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

Critical After Hours Support
309-369-6422
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For Member Library Staff.

Dedicated to Engaged, Efficient, and Effective Service