Cheat Sheet
RSA recommends that you review the following documents and videos available at our support site and YouTube channel. This list is a useful primer on RSA’s policies and standards regarding Holds and on how to manage holds in WorkFlows. These resources should be useful both as a refresher and to be given to new staff at your library. While most of these resources are held on the Holds page of the support site some are also held on the Discharge Items and Resource Sharing pages.
Download the Circulation Training Resources cheat sheet
June 2024.