Hours and Holidays

Support After Hours

Whenever your library is open and if you can’t connect to Workflows, checkout items, or the system is down outside of regular hours, please call the After Hours Critical Support number:

309-369-6422 (RSA library staff)


Holidays

During calendar 2025, RSA will continue to observe the RAILS holiday schedule. Beginning in calendar 2026, RSA will move to align our holiday schedule with the most commonly closed days by our member libraries.

2025

  • New Year’s Day – Wednesday, January 2
  • Martin Luther King Day – Monday, January 20
  • Memorial Day – Monday, May 26
  • Juneteenth – Thursday, June 19
  • Independence Day – Friday, July 4
  • Labor Day – Monday, September 1
  • Thanksgiving – Thursday, November 27
  • Christmas Eve – Wednesday, December 24
  • Christmas Day – Thursday, December 25
  • New Year’s Eve – Wednesday, December 31

2026

  • New Year’s Day – Thursday, January 1st
  • Memorial Day – Monday, May 25th
  • Independence Day – Friday, July 3rd
  • Labor Day – Monday, September 7th
  • Thanksgiving – Thursday, November 26th
  • Day after Thanksgiving – Friday, November 27th
  • Christmas Eve – Thursday, December 24th
  • Christmas Day – Friday, December 25th
  • New Year’s Eve – Thursday, December 31st
Filed under RSA | Support

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

Critical After Hours Support
309-369-6422
System down, can't connect?
For Member Library Staff.

Dedicated to Engaged, Efficient, and Effective Service