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RSA Email Forum Memberships Cheat Sheet
RSA has created a number of membership email forums to facilitate development, sharing, conversation, and more. Here is the list of email forums grouped thematically with clickable links open a new email to the forum. Please note: you can only email groups to which you are subscribed, but you can subscribe to groups by completing the form in the section above.
Download the list of RSA Email Forum Memberships Cheat Sheet
RSA Provided Email Addresses
If you need to find an individual library’s RSA provided email address, look in the right-most column on the RSA Membership List located on the RSA Membership List page for the Gmail account name. Remember to add @gmail.com to that address. After May 2025, this changes instead to the library’s code (ie. AKINSON-PL for Atkinson PLD) appended by the @members.librariesofrsa.org to complete the the new email address.
Please remember, these are the accounts where all your Symphony system notifications and reports will be sent to. You’ll need to check this email at least daily for picklists, notifications and more. We also send copies of all RSA listserv traffic to this account so ensure you have an archive of these emails.
These are RSA controlled and owned email accounts. Please don’t change the password without informing RSA staff so we can note the new one in our records. We occasionally log into this account during troubleshooting procedures or to answer questions you may have asked us that require us to see what reports you received.
Managing your RSA IONOS Email Account Guide
Effective May 2025, RSA will provide new email addresses from IONOS to each RSA member library and branch. This guide instructs member library staff how to log into your RSA IONOS email account, what to do if you’ve forgotten your password, and how to forward RSA IONOS account emails.
Download the Managing your RSA IONOS Email Account Guide
Updating your RSA Gmail Account Guide
As part of the transition to new IONOS email addresses in May 2025, RSA will be giving member libraries control of their RSA Gmail accounts and RSA will cease supporting them.
Download the Updating your RSA Gmail Account Guide
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