System Status Updates

RSA Products

Check the Uptime Robot page for current status of our Firewall, Support Site, RSAcat/Symphony, and Workflows/Symphony:

https://stats.uptimerobot.com/NxMKZFZw6y

SirsiDynix Products

Check this link to SirsiDynixStatus.com for live information on outages.

RSA Email Groups Signup

You will be alerted to system outages affecting RSAcat, WorkFlows, and other RSA-supported products through these emails.

RSA has created email discussion groups for RSA member library staff.  These email groups allow you to share information with other RSA members, ask questions, propose solutions, and provide feedback to RSA Staff and the RSA Board of Directors.

All email groups are provided by Simplelists and come from the email domain: @librariesofrsa.simplelists.com.  Please whitelist this domain in your email client.

Fill out this form to sign up for RSA Email Groups

Tech Support Links (Speed Test, etc.)

Continue to the Tech Support Links page

Categorized as: Tech Support

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

After Hours Support
309-369-6422
For Member Library Staff

Dedicated to Engaged, Efficient, and Effective Service